PRIVACY POLICY NURTURED BITES 

Nurtured Bites (ABN 73112495906) and Judy Rose are committed to protecting your privacy both as an online visitor to the Nurtured Bites website and as a client of Judy Rose – qualified nutritionist. We therefore adhere to the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth) (the Privacy Act). 

Whilst visiting this website and as a client, any information that is provided by you is used to enhance the services we provide to you. This privacy policy outlines how we collect, use, share, protect and dispose of your personal information including health information you provide to us when you use our website and/or purchase our goods or services, as well as your own rights to the information we collect. 

INFORMATION WE COLLECT FROM YOU 

Whilst using the website or using our services, we may obtain the following information about you, name, email address, contact information including phone number and residential address, credit card details, support queries and any other relevant information including health information. We may also be provided with information by third parties, such as a communication from your doctor or other healthcare professional. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

HOW WE USE YOUR INFORMATION 

The information provided to us is used to gain a better understanding of your needs and to provide a higher standard of service and may be used for the following reasons: 

  • Internal record keeping

  • Correspond with you

  • Process payments and refunds

  • Promotional emails, including special offers for products and services

  • Request feedback

  • Resolve disputes


DISCLOSURE OF INFORMATION 

In certain situations, we may need to share your information with third parties such as other health professionals, to comply with any legal obligations or with third parties that assist with payment processing or email delivery. We will not however sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

SECURITY 

All reasonable means of protecting your data will be used. Information we gather and receive from you will be protected using physical, electronic and managerial procedures however we cannot guarantee complete security of any information transmitted to us as no security measure is foolproof and we will promptly advise of any security breaches if this happens. 

COOKIES 

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings, this may however prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit. 

THIRD PARTY SITES 

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Nurtured Bites is not responsible for the privacy practises of other such websites and therefore encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information. 

YOUR RIGHTS 

You may request access to any personal information we hold. To do this please contact us, to protect your security we may need to verify your identity before disclosure 

POLICY UPDATES 

This Policy may change from time to time and is available on our website. 

PRIVACY POLICY COMPLAINTS AND ENQUIRIES 

If you have any queries or complaints about our Privacy Policy, please contact us